Synergy is a Greek, family-owned company that provides integrated Supply Chain Management services. Ever since the Company’s establishment, the Top Management has set high goals in terms of quality of services throughout the whole spectrum of the Supply Chain, with particular emphasis on the use of technology and the implementation of innovative solutions.
We always seek to have mutually beneficial partnerships, based on the personal contact we cultivate with all customers, regardless of size or product sector.
The result of this approach is that we are able to provide the best possible quality in managing the customers’ requests. Τhis unique approach has helped the Synergy to gain the trust of the market, and to rank among the leading players both in the industry and in the country, as a modern, healthy, and technologically advanced company, thus offering its customers a unique service and collaboration experience.
Synergy’s second-generation management, continues to adhere to the principles of the family enterprise with extroversion, extending its activities abroad. By maintaining its professional principles, the Company continues to invest in an innovative and anthropocentric Corporate culture.
Now in the 2nd decade of operations and having gained on experience and know-how, we know best how to deliver customized ‘best in class’ services to the customers in all stages of the Supply Chain.
At Synergy we place great emphasis on our approach to customers, fulfilling our promise to offer them a unique collaborative experience. We are proving this in praxis by being anthropocentric, always next to the customer, listening to his unique and changing needs and building first and foremost strong bonds of trust.
Our emotional identification with each new client is one of our points of differentiation and is the core of the approach of every project we undertake. We recognize the individual goals and desires of the customer, studying in-depth with him so as to share his passion and his vision in order to align our course through our common goals. Our desire is for the solutions we offer to fully meet even the most demanding expectations of the customers, so that every project we undertake can evolve and progress.
Excellence and constant improvement are part of our DNA, so we are constantly “constructively dissatisfied”. Our successes and high-performance ratings of services do not put us at ease, on the contrary, we are constantly setting new targets and new challenges, so that innovative solutions can make us surpass ourselves and become better every time.
At the same time, we are striving for the gradual and sustainable growth of our business drivers, at the same time creating value for the people, the environment, the society and our customers. The consistent financial performance and growth enables
us to invest in the professional development and specialization of our staff as well as in advanced Business Solutions, for the benefit of customers.
The Synergy Promise
To provide a unique Customer Experience
We want to be recognized as the most customer-centric provider of supply chain and logistics services.
To help our clients succeed through outstanding quality, competence, and value creation, delivering the best services and solutions to fully meet and exceed client needs within the Supply Chain.
Our Approach is the Alignment with the Customer
At Synergy, we treat every customer as unique, taking into consideration their particularities, goals, vision and demands, in order to tailor the collaboration model individually and to align fully with them. We insist on creating strong partnerships, based on trust, respect, ethos, transparency, professionalism, and profound knowledge of the subject. In this respect, our partnerships are long lasting and mutually beneficial.
We set common goals for a successful collaboration, an integral part of which are the Standard Operation Procedures (SOPs) which illustrate in detail the procedures governing the collaboration. Employees are trained on these processes, in order to fully align the services provided with the recorded objectives and wishes of the customers.
In order to implement all of the above in practice, in Synergy we are promoting open book partnerships. We pay particular attention to the transparency within the framework of “Engineering Transparent Logic” (ETL), at every stage of the processes, so that all information is accessible to the customer at any time.
Why choose Synergy
Aligns with customer needs by designing tailor made solutions
Synergy in numbers
reduction in human errors
238 cooperating companies
million of savings from operational expenses